Large image of an iPhone screen showing images from a marketing customer engagement case study, with a green colour background.

Customer Engagement

So, if you trust your marketing to DNA what will the relationship look like? Well, for us, the most important thing is that it all starts with listening – and that doesn't change. We listen intently and understand your goals, challenges and opportunities. Then, we'll give you a range of potential solutions, a firm recommendation and clear rationale. Experienced in both B2B and B2C, in everything from web to video, social media to print work, direct mail, email and events, we’ll show you how to measure every penny, track each response and use the information to make your budget go even further. Above all we’ll give you a plan you can believe in, creative work you’re proud of and an integrated strategy that truly delivers from a partner you can really trust.
 
We recognise that over 90% of buying decisions are based on emotion not logic – so we’ll get to the root of how we want your customers to feel. More than that over 70% of customers think you don’t care as you don’t contact them enough. We’ll put that right for you too – whether it’s for a key account, a development customer, a sporadic customer or a brand new customer we want welcome and nurture.
 
We’ll also help you inspect and maximise the potential in every touch point on the customer journey – and have some fun along the way!

Get in touch to find out more, or view our case studies here.

News & Insights

Back to News & Insights

Aug 2024

RIP Google? Why social is the new search engine

Social media platforms are rapidly evolving into powerful search engines. This blog dives into the rise of "search through social" and explores what it means for the future of brands.

Read more
The HR World logo

Jul 2024

Master Social Media Recruitment for the Modern Workforce: HR World Webinar Questions Answered

Joe and John joined The HR World to discuss the impact of social media on your recruitment strategy.

Read more

Contact us

* required fields

Back to top
Get in touch