Large image of the online internal comms platform shown on a laptop screen Image of the online internal comms platform shown on a laptop screen

Joules

Joules Online Internal Comms

Joules have a workforce that is disparate. Spread across 100+ stores, several countries, head office and distribution centres, ensuring meaningful two-way communication with employees, at a time of great change, was proving to be a challenge.

We created an online portal, Joules Today, which was only accessible by employees based on their physical location on the Joules network or via single sign on. The site included:

  • Company news
  • Specific information on the roll out of change projects
  • Welcoming new starters
  • Saying goodbye to leavers and wishing them well
  • Asking employees to post stories of what was happening in their location
  • Asking employees to nominate colleagues for recognition
  • Allowing colleagues to ask the CEO questions and see the answers published on the site
  • Information on values (animated film), employee benefits and charitable events/initiatives
  • All internal vacancies with links to apply via their ATS

The site quickly grew in popularity and saw steady increases in user traffic as more people learned of it and became engaged with it. Joules found staff felt more informed about what was going on and that they could share their own experiences with the wider business. The channel offered genuine two-way communication resulting in a more joined up business.

Small image of the Ask Colin section of the online internal comms platform shown on a laptop screen Image of the Joules Today section of the online internal comms platform shown on a laptop screen
Small image of the Our culture section of the online internal comms platform shown on a laptop screenImage of the Our Culture section of the online internal comms platform shown on a laptop screen
Small image of the Our Stories section of the online internal comms platform shown on a laptop screenImage of the Our Stories section of the online internal comms platform shown on a laptop screen
Small image of the Being Brilliant section of the online internal comms platform shown on a laptop screenImage of the Being Brilliant section of the online internal comms platform shown on a laptop screen
Small image of the Meet and Greet section of the online internal comms platform shown on a laptop screenImage of the Meet and Greet section of the online internal comms platform shown on a laptop screen
Small image of the printed materials that went with the online internal comms platform. Image of the printed materials that went with the online internal comms platform.

Internal Comms

Good internal communications leverages employee engagement and enables your people to see what part they can play in helping achieve your goals.

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